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In fact, most of our writers are unaware of Capterra’s affiliate relationships.

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Check out Drift’s pricing plans and a feature breakdown of what you get at each pricing tier. Many businesses find themselves with a shifting degree of need for support personnel pending on product release schedules and seasonality.

The historic problem is always what to do with your extra capacity (paid staffers) in low-demand times.

A leap from legacy live-chat, Freshchat helps businesses and its teams focus on a continuous and context-driven messaging experience.

With features like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitors questions are smarter and faster.

The tool is completely free for unlimited seats/agents.

The company generates revenue from selling its services.

Live Chat turns support teams into customer service rockstars.

Customers love answers to their questions coming within seconds.

Capterra’s blogs aim to be useful to small business software buyers.

Capterra participates in vendor affiliate, referral, and pay-per-click programs where available.

This means after a content piece is written by our researchers, our affiliate manager converts existing mentions of vendors into affiliate links where possible and adds PPC links where appropriate.

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